Mail Order Management

Mail Order Management, fulfillment, processing and despatch

We can provide comprehensive and competitive solutions based around your Mail Order Fulfillment projects. From receipt and processing of order direct to processing of payments via Credit and Debit Card on your behalf.
The majority of our clients require a flexible, uncomplicated service, and our mail order management systems allow total seamless integration with your requirements. Some of the services that our Mail Order Customers enjoy are:

• Dedicated Phone/Fax lines for direct mail order requirements
• Web Links direct to our secure ordering website facilities for seamless ordering
• Warehouse Storage of product for ease of distribution, and to ensure orders are despatched in a timely manner
• Catalogue mailing – Direct to your customers.

Mail Order Processing Systems

Mail Order processing systems to include despatch of all your goods or simply the production of picking lists electronically forwarded by our clients to fulfill. All orders processed via our mail order computer system which offers algorithm checks, goods in stock and price validation, Full banking service, Full accounting reports, Customer service help desk available for query handling, refunds and exchanges, Mailshot production, Personalised customer advice notes and thank you letters, Dedicated telephone line for credit card ordering with PDQ facilities if required ,Ongoing customer activity reporting ,Full stock control system within secure modern warehouse facilities Reports on sales - by product, price and promotion