
Our Process
As we are responsible for over 2 million orders ever month, it’s vital that our processes are a smooth as possible.
Our experienced workforce and industry leading fulfilment software ensure that we continue to offer incredible customer service and meet important deadlines, however, we thought that it would be good to outline how the process works from a clients prespective, just so you can see how simple we make for our customers.
Step One
Get in touch and let us know what service you require. Tell us about your business and we'll find the perfect solution that can scale as your business grows.
Step Two
Send your goods to our fully secure distribution centre. Alternatively, we can arrange collection. Your goods will be stored in our highly secure warehouse until they need to be delivered.
Step Three
We can receive orders for your products by email, phone or via our sophisticated software for online orders. Our team will pick, pack and label up your orders and get them send out to your customers
Step Four
We’ll report back to you on stock levels and will even deal with any returns if you want!
We knew that a great location would make a great fulfilment company even better, which is why in 2016 we relocated to a purpose built hub with some of the best transport links in the UK. Our premises sit alongside the M25 and are just a stones throw from the M4- not to mention a hop, skip and a jump from Heathrow- the world’s busiest airport.