Website Cookie Policy

Use of Cookies

1. Like most websites, we use cookies. This policy informs you what cookies Flostream use and what we use them for; this policy should be read in conjunction with our Privacy Notice.
2. A cookie is a small text file placed in your computer or mobile device which stores information that our servers use and access.
3. A cookie does not give us access to your computer or data stored within it. We do not access information on cookies from other websites and they should not access ours.
4. The Company needs your consent to place some cookies in your computer or mobile device, the exceptions being
   1. where the cookie is strictly necessary or to provide an essential function for the Website;
   2. to store any information that you put into a form before sending the form to the Company;
   3. cookies used purely for statistical and analytic purposes, unless the user objects;
   4. cookies used for the Website appearance and user preference or customisation, unless the user objects;
   5. cookies used to comply with the security principle in the UK GDPR.
5. Where an exemption does not exist for a cookie, your consent can be given or denied by
   1. clicking the appropriate button on the banner which appears when you first arrive at the Website; or
   2. by moving onto another page within the Website (this action assumes that you have seen the cookie banner and you wish to continue using the website); or
   3. setting your cookie preferences in your web browser; or
   4. setting your preferences or managing your cookies through another application.
6. Due to technologies used it may not always be possible to for the Company to prevent some cookies from being placed immediately upon downloading a webpage and before giving or denying your consent, however these cookies shall not collect any personal data or data about your device or equipment used and wherever possible we shall ensure that these are session cookies that will be deleted when closing the browser used to access the Website.
7. We use Cookies to –
   1. Simplify and speed up your navigation of the Website to give you a better experience – When you visit Our Website, your web browser makes a request to our server with information which allows the requested webpage to be delivered to your computer or mobile device. This information is saved in a cookie so if you visit another page in our Website the cookie eliminates the need for your web browser to send the information again;
   2. provide functionality – without cookies a form which needs your input (for example an enquiry form) would not be capable of remembering what had been entered into the forms before sending to us;
   3. Generate statistics – The Company use a third party provide anonymous statistics about how the website is used by recording the number of visits to a webpage or clicks on a particular button and the type of equipment or software used. You or your mobile device cannot be identified in anyway but it allows the Company to evaluate, monitor and manage the use of the Website; ensure the Website remains compatible with popular devices and software; monitor and improve the security of the Website and detect abuse;
   4. Record the referral source (the website, link, search engine or advertisement used by you to find or arrive at the Website) to enable the Company to assess and analyse the popularity of a particular referrer or method of referral.
8. We may use the following types of cookies
   1. Session cookies which are used whilst you navigate the Website and will be deleted automatically from your computer when you close your browser.
   2. Persistent cookies remain on your computer until they expire or are deleted by you. They are used to store information to speed up the technical processes involved in downloading a webpage should you revisit the website before they expire or are deleted.
   3. Analytic cookies, which record your actions whilst using the Website to generate anonymous statistics.
   4. Third party cookies – If advertisements are shown on the Website they may use third party cookies or web beacons to record the number of views or clicks and to inform the advertiser of the referral source.
9. The Website uses the following cookies

   Cookie name	Description	Type	Duration
   _ga_*	Google Analytics sets this cookie to store and count page views.	Analytics	1 year 1 month 4 days
   _ga	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	Analytics	1 year 1 month 4 days

10. Information on deleting or controlling cookies and adjusting the settings in your browser is available via the Help button on your browser and is widely available on the internet at websites like http://www.allaboutcookies.org/, but disabling all cookies would impair the usability, functionality and accessibility to certain areas or features within our and almost all other websites.

If you have any questions or queries about our cookies please contact